At Ella Home Care, we go much deeper than simply matching an available caregiver with a new client. We have a careful process for how we assess the needs of a client, as well as their personality, interests and hobbies so that we can provide them with a caregiver who is as close to a “perfect match” as possible. Are you curious to know more about our process? Read on to learn the steps we take to find the best caregiver for every situation.

We take time to really get to know you.

First, a member of our team comes out to the home for an assessment. The assessment is like a meet-and-great where we get to know each other and determine what services will be needed to keep that person living independently in his or her place of residence. We also ask the person what kind of personality and traits he or she would like in a caregiver. For some, a strong and outgoing personality is a good fit, while others may be better suited for a quiet personality.

We consider the areas of expertise needed.

Next we take inventory of what is expected of a caregiver. If a lot of hands-on tasks are involved, like bathing and transfers, we look to our experienced staff who are accustom to providing those services like our CNA’s on staff or other skilled caregivers. We also make sure our caregivers of physically capable of providing such care and can do so safely.

We take into account pets, interests, and hobbies.

If the person has any pets, we make sure our caregiver is not allergic to or has issues working around animals. We also try to match someone with a pet with a caregivers who also loves pets. This commonality can help to create a bond right from the beginning. We also try to identify interests and hobbies and when possible match a caregiver who has a shared interest or hobby. Many times, a client will request someone who is a good cook, someone who likes the outdoors, or someone who likes conversation and we do our best to accommodate this.

We make sure everyone feels comfortable and prepared.

Once we have obtained all the necessary information to make an informed decision, we carefully review our roster of available caregivers to see who may be the best fit. If the client wishes to meet their caregiver in advance of their first day, we are happy to arrange this. In fact, we recommend that the client and caregiver meet prior to the start of their working relationship to ease into the transition and to make things more comfortable. This also allows the caregiver to see the home in which they will be working, allowing them to prepare anything they may wish to bring with them to help them in caring for the client.

Could you or someone you know benefit from the care and assistance of an in-home caregiver? Contact Ella Home Care today so we can help you find the right option to meet your needs!